By David Byrd*
Training and development are vital functions for any organization. The purpose of training is to impart knowledge and skills necessary to effectively fulfill the everyday operations of the organization. The purpose of development, on the other hand, is to enhance the use of the organization’s untapped, human potential. Increased productivity is directly related to the development of the organization’s untapped, human potential.
Many organizations unwittingly spend a lot of money on training while ignoring development; then ask the question, “Where is the return and how can we measure it?” Training will never deliver a return in the absence of development.
If I may, allow me to answer some basic but consistent questions; first, “What is development?” Development is a process which permanently impacts those behaviors, attitudes, actions, and systems directly related to enhanced organization performance. Notice that development is a permanent process. Notice also that development is directly related to performance and is measurable.
Training imparts knowledge and skills while development enhances behaviors and improves performance. Every organization needs both in order to see return and measure results. The measurement of results must be directly related to performance.
* David is the former President of LMI-USA LMI-USA has over 40 years of experience in the field of “development. The Raffetto Group (an LMI franchisee) would welcome the opportunity to answer any questions you may have as to how the LMI Process can unlock the potential of your organization